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Engaging your customers with Tall EMU CRM

Engaging your customers with Tall EMU CRM

Customers are your reason for being in business.

Keep them engaged!

Customer retention is one of the most difficult tasks in business. Losing one customer can have a domino effect, resulting in detrimental business impact. You need to understand your customers’ business and more importantly, what they expect from you.

What better way to manage customer relations than with a CRM (Customer Relationship Management) system.

Tall EMU CRM is an Australian built CRM that is not just a CRM but a mini-ERP system to manage not only your sales but also your stock, manufacturing and marketing.

Searching through a multitude of emails to look at the last interaction you had with your customer is difficult. Not so with Tall EMU CRM.

Tall EMU CRM has integrations with Outlook, MYOB, XERO and a number of other integrations such as SMS, card payment methods and marketing tools such as MailChimp.

Each time you send an email, you can choose to push it through to CRM. So, you can easily search within the contact in CRM for all the interactions you have had with your customer.

All information in one place. No need to search through endless emails.

Wan to know more…. Come and talk to us about Tall EMU CRM.

New FairWork Statement to be Issued to New Employees

The National Employment Standards (NES) have been revised. Employers are now required to give every new employee a copy of the Fair Work Information Statement (FWIS) before, or as soon as possible after, they start their new job. The statement sets out details of the basic rights all employees receive as contained within the NES in particular.

Standards may vary for casual employees who must be provided with a Casual Employment Information Statement.

The new statements have been released in February 2023.

Note: State and territory laws may also apply to certain employees, and may be more beneficial than the NES. (Source: FairWork)

Further information is available at: https://www.fwc.gov.au/agreements-awards/minimum-wages-and-conditions/national-employment-standards.